Greater Cincinnati · CNC Machine Tools

Fast Machine
Tool Service

When machines go down it causes all kinds of issues and stress. Machine Pro Services provides fast expert service that gets your machines back to what they do best.

The problem

A down machine is the most expensive thing on your floor.

Every hour that spindle isn't turning, the job is late, the operator is idle, and the schedule behind it slides. And the usual options are slow.

You wait days for a callback

The ticket gets logged, the dispatcher schedules you out a week, and the machine sits.

Parts get thrown at it

Components come off one at a time until the alarm clears — and every one of them lands on your invoice.

Then it happens again

The alarm was cleared. Whatever caused it wasn't. Six weeks later you're making the same call.

Downtime estimator

What is that machine costing you?

$450
One shift · 8 hrs$3,600
Two days · 16 hrs$7,200
A week of waiting · 40 hrs$18,000

Rough estimate using your own number for a machine hour. Move the slider to whatever a lost hour actually costs your shop.

Who we are

Machines are all we do.

Machine Pro Services is a CNC machine tool service company working out of Greater Cincinnati. Machines are all we do — spindles, servos and drives, controls and electrical, axis motion, alignment and geometry.

We show up fast because that's the whole point of calling us. But speed without diagnosis is just an expensive guess, so we find what actually failed, fix that, and tell you in plain language what we found and what to watch.

Get you running fast. Then help make sure it doesn't happen again.

Why we exist

Broken CNC machines are a source of headaches for everyone.

Down machines suck — they waste time and money. What makes it worse is waiting on service, and hoping whoever finally shows up actually knows how to fix it. That's almost as bad as the broken machine itself.

That's why our experts are committed to fixing your machine fast.

You'll be back in production instead of waiting on a callback.

How it works

Three steps from down to running.

When machines go down, everything we do is pointed at one outcome — your machines back to what they do best.

STEP 01

Tell us what's down

Machine, control, alarm code, and what changed. Two minutes on the request form — or send it straight to our service email.

STEP 02

We diagnose on site

A technician on your floor with the instruments to find the real fault instead of swapping parts until something works.

STEP 03

You're back in production

Repair, verify the machine is holding, and a written summary of what failed, why, and what to keep an eye on.

Coverage

What we work on.

Machine tools from the builders you actually have on your floor — and the controls that run them.

Mazak Haas Okuma DMG MORI Doosan / DN Solutions Makino Hurco Matsuura Toyoda Kitamura Brother Hardinge Fadal Bridgeport Cincinnati + most other makes

Controls Fanuc · Mazatrol · Siemens · Haas · Okuma OSP · Heidenhain · Mitsubishi

Machines

  • Vertical machining centers
  • Horizontal machining centers
  • CNC lathes and turning centers
  • Mills and boring mills
  • Grinders

Failures

  • Spindle noise, heat, and failure
  • Servo, drive, and motion faults
  • Control and electrical troubleshooting
  • Axis motion, backlash, and way wear
  • Alignment, squareness, and geometry
  • Coolant, lubrication, and hydraulics
Request service

Machine down?
Tell us what happened.

Give us the machine and the symptom. We'll come back with what we think it is and when we can be there.

Get Fast Service — Click Here

Or email us directly: service@machineproservices.com